Use this form to search, enter your reference number and click "enter" or "tab". Your service reference number will be on your service confirmation email. 

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Each Service or Repair is different. Some may be complete very fast or some may take long. We aim to have all complete in under 12 days however at times due to parts in transit or delays in manufacturer warranty Approoval the time may be extended. In the case of a delayed service or repair our team will contact you. If you have any questions on Coffee machine services or repairs you can search our online support section or phone us on 1300 650 091.